Contact Us
How Can We Help?
Whether you have a question about cold plunges, saunas, red light panels, or an existing order, our team is ready to assist.
Choose Your Preferred Channel
Customer Services Hours are Mon–Fri 9am–5pm EST
For the quickest response, please email us with as many details as possible.
Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.
What is your return policy?
We want you to be completely satisfied with your purchase. If something is not right, please contact our support team within 30 days of delivery to initiate a return. Items must be in their original condition and packaging. Please visit our Returns Policy page for full details.
Can I exchange my product for a different model?
Absolutely. If you would like to exchange a cold plunge, sauna, red light panel, or PEMF mat for a different model, reach out to us within 30 days of receiving your order. We will walk you through the exchange process and help you find the right fit.
How do I choose between a cold plunge and an infrared sauna?
Cold plunges and infrared saunas serve different purposes and many customers use both. Cold plunges use cold water immersion, while infrared saunas use gentle infrared heat. If you are unsure which is right for your routine, send us a message and we can help you decide based on your space, preferences, and goals.
What power requirements do your products need?
Most of our red light therapy panels and PEMF mats plug into a standard 120V household outlet. Infrared saunas and some larger cold plunge units may require a dedicated circuit. Each product listing includes specific electrical requirements, and our team is happy to answer setup questions before you purchase.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Our Commitment To You
Fast Response
Every message is read and answered within one business day by a real person on our team.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Secure & Tracked Shipping
We ship within the Continental U.S. with full tracking from warehouse to your door. Every package is insured.
Hassle-Free Returns
Not the right fit? Our straightforward return process makes exchanges and returns simple. Read our Return Policy for more details.
Abundant Wellness is an online-only business without a public retail location.
Abundant Wellness Store is owned and operated by Prolific Health LLC
