Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum or dollar threshold required. Orders ship via USPS, UPS, or FedEx based on destination and package size.

We want you to be completely satisfied with your purchase. If something is not right, please contact our support team within 30 days of delivery to initiate a return. Items must be in their original condition and packaging. Please visit our Returns Policy page for full details.

Absolutely. If you would like to exchange a cold plunge, sauna, red light panel, or PEMF mat for a different model, reach out to us within 30 days of receiving your order. We will walk you through the exchange process and help you find the right fit.

Cold plunges and infrared saunas serve different purposes and many customers use both. Cold plunges use cold water immersion, while infrared saunas use gentle infrared heat. If you are unsure which is right for your routine, send us a message and we can help you decide based on your space, preferences, and goals.

Most of our red light therapy panels and PEMF mats plug into a standard 120V household outlet. Infrared saunas and some larger cold plunge units may require a dedicated circuit. Each product listing includes specific electrical requirements, and our team is happy to answer setup questions before you purchase.

Sales tax, if applicable, is calculated and displayed at checkout.